Payment Options Policy

Last updated: 8 November 2025

Happy Paws Pack accepts a range of secure payment methods to ensure a smooth and reliable checkout experience. All payments are processed through trusted and compliant payment providers.

Accepted Payment Methods

1. Credit and Debit Cards (via Shopify Payments)

We accept major credit and debit cards through Shopify Payments, including:

  • Visa
  • Mastercard
  • American Express

How it works:

  • Select “Credit or Debit Card” at checkout.
  • Enter your card details in the secure Shopify Payments window.
  • Your payment is processed instantly, and you will receive order confirmation by email.

Shopify Payments uses industry-standard encryption and fraud-prevention measures.

2. Shop Pay

Shop Pay provides an accelerated checkout experience, allowing you to save your information securely for faster future purchases.

How it works:

  • Choose “Shop Pay” at checkout.
  • Confirm the payment using your stored details.
  • The system processes your payment instantly.

3. Apple Pay

Available on compatible Apple devices using Safari.

How it works:

  • Choose “Apple Pay” at checkout.
  • Confirm using Face ID, Touch ID, or passcode.
  • No need to enter card details manually.

4. Google Pay

Available on supported Android devices or Chrome browser.

How it works:

  • Select “Google Pay” during checkout.
  • Approve the payment using your Google Wallet.
  • Payment is processed instantly.

5. PayPal

Pay through your PayPal balance, linked cards, or bank account.

How it works:

  • Select “PayPal” at checkout.
  • You’ll be redirected to PayPal to log in and confirm the payment.
  • Once completed, you will return to our Site with a confirmed order.

PayPal does not share your financial details with us.

Security and Protection

All transactions on our Site are encrypted using SSL (Secure Socket Layer) technology.
We do not store full credit card details.
Fraud detection and prevention tools are used to protect against unauthorized transactions.

Payment for Subscription Orders

If you have an active subscription, your payment method will be securely stored by our payment processor. Your card will be charged automatically based on the subscription frequency you selected.

For details on managing or cancelling a subscription, refer to our Subscription & Cancellation Policy.

Payment Issues

If you experience any payment problems, including failed transactions, duplicate charges, or checkout errors, please contact:

Email: info@happypawspack.com.au
Phone: +61 439 899 558

Our team is available Monday–Friday, 9:00 AM–5:00 PM AEST.

Contact Information

Happy Paws Pack
3/670 Waterdale Rd, Heidelberg West VIC 3081, Australia
info@happypawspack.com.au
+61 439 899 558